What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time a deposit or withdrawal moves through one of those wallets, a transaction record is created and
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stored against your account. We also collect device and session data: your IP address, browser type, and the pages you visit within the platform. This helps us detect unusual access patterns and keep your account secure. We do not sell your personal data to third parties.
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Payment details tied to bKash, Nagad, and Rocket are handled in line with those providers' own data standards, and we only retain what is necessary to process and verify transactions. If you contact our support team, the conversation is logged so we can follow up accurately.
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Data retention periods vary by category — transaction records are kept for the period required under applicable financial rules, while session logs are held for a shorter window. Your continued use of the platform from Bangladesh or any other eligible region is subject to local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.